Last updated: September 8, 2026
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR requirements and outlines your rights regarding your personal information.
We process personal data based on the following lawful grounds:
Personal data collected through our website includes:
We do not collect sensitive personal data such as health information, financial details, or racial/ethnic origin.
You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format within one month of your request.
If personal data we hold is inaccurate or incomplete, you have the right to request correction or completion of that data.
You have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes it was collected or if you withdraw consent.
You may request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.
You have the right to receive personal data you provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to processing of your personal data based on legitimate interests. Upon receiving such objection, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.
Personal data is retained only as long as necessary for the purposes for which it was collected. Service inquiry data is typically retained for two years, after which it is securely deleted unless legal obligations require longer retention.
Your personal data is stored and processed within the United Kingdom. We do not transfer personal data outside the UK or European Economic Area.
To exercise any of your GDPR rights, contact us at [email protected]. We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two additional months, in which case we will inform you of the extension and reasons for delay.
You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection, if you believe we have not complied with GDPR requirements.
For questions regarding GDPR compliance or data protection practices, contact us at [email protected].